FAQs

At GLAM of Scottsdale & Scottsdale Med Spa, we value your time and the time of our dedicated team. To ensure a smooth experience for all our guests, we kindly ask that you review our cancellation policy:

• Same-day cancellations will result in a 50% charge of the scheduled service(s).
• No-call / no-show appointments will be charged 100% of the service total.

To confirm your appointment, all new clients are required to place a valid card on file at the time of booking. This helps us maintain scheduling integrity and better serve all clients.

We understand that life happens, and we’ll always do our best to be accommodating. Thank you for your understanding and support!

Yes. Parking is available in the back of the salon, first-come, first-serve. 3-hour street parking is also available.

No, our salon professionals use products we know and trust.

Mon: Closed
Tue: 8 AM–8 PM
Wed: 8  AM–8  PM
Thu: 8 AM–8 PM
Fri: 8 AM–6 PM
Sat: 8AM-6 PM
Sun: Closed

This information may change at the discretion of management.

Our primary mode of Standard Shipping is USPS First Class. Rates are calculated by the weight of your shipment. You may choose any of these options at checkout:

Store Pickup (Scottsdale, AZ)
USPS First Class Package (1-3 Business Days)
USPS Priority Mail (1-2 Business Days)
USPS Priority Mail Express (1 Business Day)

We offer free standard US shipping on orders over $50. We ship to all 50 states, Puerto Rico and other US territories. Shipments may take 1-5 business days to arrive depending on your location. All purchases are roasted-to-order, packed and shipped from San Diego, California. We do not offer free shipping outside the United States.

Absolutely, you may pickup your order at our salon. At checkout, select the Store Pickup option. You may contact us to schedule a time to pickup your purchase. There is no fee for selecting Store Pickup.

At this time we do not ship international. Customs laws in various countries make it difficult to accept beauty products.

You’ll receive an email or SMS notification with your tracking number as soon as your order is shipped.

If you are not satisfied, you may return new and unused items within 14 days of receiving your order for a refund or exchange. Our entire return and exhange policy can be found here: https://www.glamofscottsdale.com/pages/return-exchange-policy-online-orders